Supplier Pre Audit Confidence Building Programmes

Large organisations routinely send a team of people to carry out customer quality, health safety and environmental audits. 

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In our experience competence of the auditors varies from untrained to highly professional. What they all bring though is the large organisation mentality in terms of their expectation as a customer.

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We can use our experience to tailor a short programme to raise the confidence of your team by:

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• understanding audit scope and criteria

• dispel concerns about the unknown by explaining and preparing for the expected.

• dealing with the unexpected

• ensuring that auditees know the limits of  their expertise

• know when to involve more senior management 

• taking time out to monitor audit progress

• how to deal with potential non-conformances, well before the closing meeting

• what is reasonable,  and what is not in terms of professional conduct from an audit team.

• addressing concerns about audit team in a professional manner

• preparing a pre audit self-assessment so that  there are no surprises

• pre audit management review

• confidentiality issues

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Audits should add value, build business opportunities and instil confidence.